Job

We like it when our employees have goals. What about you? Are you ready to grow with your challenges? MAHLE is a leading international development partner and supplier to the automotive industry as well as a pioneer for the mobility of the future. With our product portfolio we address all the crucial issues relating to the powertrain and air conditioning technology—both for drives with combustion engines and for e-mobility. Today, some 78.000 employees work on innovative products at 170 production locations and 16 major development centers.

Share professional know-how, develop ideas and take on responsibility. At MAHLE Industries, Incorporated in Farmington Hills, Michigan as

Account Manager

  • Understand macro automotive industry trends, how they affect our customers, how the customers’ reaction affects our company, and recommend course of action for our company to best leverage said changes/trends to our company’s benefit. Attend trade shows to collect market/competitor intelligence.
  • Manage the overall relationship between our company and assigned Accounts/Customers (up/down and across key functional groups).
  • Establish matrix identifying key customer individual, who at our company should interact with them, and the frequency.
  • Determine which customer individuals are pro, con or neutral toward our company and develop plan to maximize the number that at pro-our company.
  • Serve as the main customer contact, educate them about the value proposition that our company provides to them, as well as entertain them.
  • Timely quotation of new business by internally driving the quote process, including PAC reviews and initiation of SOF and subsequent updates to information.
  • Prepare pricing proposals, review them with customers and address any concerns.
  • Develop a customer strategy that identifies new opportunities, positions our company to win new business, and exercises leadership in the execution of the strategy.
  • Negotiate long term contracts, new production pricing (annual productivity, design and/or process change related, new product, etc.), warranty terms & conditions, prototype prices.
  • Keep the rest of the assigned company team members up-to-date regarding quotes submitted and requests-for-quotes.
  • Address customer concerns or issues as they arise by determining who at our company is best suited to resolve it and marshalling company resources to address the concern to the customer’s satisfaction.
  • Provide customer market intelligence to MAHLE and act as focal point to determine how best to respond to the information.
  • Monitor customer activities in new procedural policies and notify affected company functional groups so that appropriate action can be taken.
  • Proactively obtain program updates from Program Managers to ensure that program timing is not in jeopardy.
  • With the Program Manager, determine what, when and how to notify customer in the event of a milestone that is going to be missed, or a test failure occurred, etc. and then be part of the communication loop.
  • Provide input as necessary to the Automotive Forecast Preparation
  • Assist Accounting in resolving invoice discrepancies, delinquent payments, etc. by contacting the appropriate customer individuals. Provide input to the preparation of obsolescence claims and negotiate the claims with the customer.
  • Be able to achieve a working knowledge of company’s core competencies.
  • Complies with Company policies, procedures, guidelines and standards
  • Bachelor's Degree in Engineering or Business from a four year college or university - Required
  • 5 or ore years of Account Management and/or Sales experience within the Automotive industry - Required
  • Experience working directly with OEM customers - Required
  • Experience working with Japanese OEM's - Nice to Have
  • Demonstrated experience with contract negotiations - Required
  • Ability to present information to customers - Required
  • Ability to speak Japanese, German, Korean or Chinese - Nice to Have

We offer you excellent opportunities for growth and development, tailored specifically for you. We ensure this through regular meetings focused on feedback and a diverse training program. We value outstanding performance. That’s why our goal is to work with you on a long-term basis. We not only encourage you to reach your potential, we also offer performance-based pay and flexible working options for your different stages of life. Go your path – with us.

Click here for applying online.

Mr. Jordan Taylor is available to answer any questions at jordan.taylor@us.mahle.com.

EOE/AA including Veterans and Disabled

www.jobs.mahle.com

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